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a little about us
OUR PEOPLE AND PARTNERSHIPS ARE OUR CENTRE OF GRAVITY. WE VALUE THESE THINGS ABOVE ALL ELSE.
We believe there is an absolute link between the relationships we build and honour and our success in life and business. It's simple really, through our friendships and years of shared project experience, The Learning Hook’s team offers our clients a level of insight, service and commitment to their learning needs rarely experienced in our industry.
Our people and partners are highly skilled professionals in the learning and development industry. They have all held senior roles within their given areas of custom eLearning delivery, covering project management, instructional design, graphic design, copy editing and Learning Management System architecture.
Our level of expertise and team dynamics provides us and our clients workflows that are unparalleled in the eLearning industry, product development that stands the test of time, learning design that has flair and educational rigour, and above all else, we listen to our audience (it’s a no brainer really, as our aim is for them to listen to us!).
Our work is simply outstanding. But these are just words, contact us and let us deliver.
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it's what we do that counts
WE FOCUS ON DELIVERING LEARNING CAMPAIGNS – NOT LEARNING EVENTS. THINK 90TEN LEARNING.
- Custom course development includes all the usual suspects such as compliance, induction, soft skills and leadership development. Other areas we’re passionate about include Productivity Improvement, individual and team Profiling Tools, Health and Wellbeing, and Sustainability.
- Talk to us about off-the-shelf courses in compliance, professional development and wellbeing. We can have them up, running and tracking for you within days.
- We don’t door knock. Our quality is exceptional as it’s our design and production team you engage, not pre-sales. Real times, real prices, real results. We are delivering eLearning for some of the largest retail, mining, health and financial brands in Australia.
- We represent and work directly with a select group of amazing eLearning providers. These vendors are some of Australia’s best known brands in eLearning delivery. We help them manage, 'solutioneer', design and deliver on their clients’ projects when their internal expertise is unavailable. Everyone has waves and troughs and you need to rely on partners you can trust.
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it's easy, contact us
WE’RE A TEAM THAT PREFER PHONE CALLS TO EMAILS.
Contact us and let’s chat about partnerships, custom course development, off-the-shelf courses, instructional design, video production, operations, project management, eLearning staff recruitment, Learning Management Systems, Train Lite Systems, 90TEN Learning Solutions, SCORM 1.2, 2004, or our good friend, the Tin Can API (next gen of SCORM).
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- +61 3 9028 2440
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- Level 5.01, 365 Little Collins St, Melbourne VIC, 3000
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- contactus@learninghook.com.au

- Read our blog, from Managing Director,
Brenden Carter B.Ed, M.Ed
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Privacypolicy
This following document sets forth the Privacy Policy for The Learning Hook Pty Ltd (TLH) website, www.learninghook.com.au.
TLH is committed to providing you with the best possible customer service experience. TLH is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
COLLECTION OF YOUR PERSONAL INFORMATION
There are many aspects of the site which can be viewed without providing personal information; however, for access to future TLH customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
SHARING OF YOUR PERSONAL INFORMATION
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. TLH takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
USE OF YOUR PERSONAL INFORMATION
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
CHANGES TO THE PRIVACY POLICY
TLH reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
ACCESSING YOUR PERSONAL INFORMATION
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. TLH reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
CONTACTING US
TLH welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
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- 03 9028 2440
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- Attn: Privacy Policy, The Learning Hook Pty Ltd, Level 5.01, 365 Little Collins St, Melbourne VIC, 3000
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- contactus@learninghook.com.au
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nothing's better than a story...
A lecturer presents to two groups of students. She tells Group A that what she’s about to cover will be assessed after the lecture, but also that her lecture will contain a lie. She omits the reference to the lie with Group B. Apart from her simple brief, she covers the exact same material in both lectures. So who performs better in the assessment?
Group A achieves a significantly higher result. The reference to a lie was the learning hook. It was such a simple way to increase her students’ attention, capturing their imaginations and enabling them to listen more effectively. Listening is paramount to eLearning.
Spoon feeding in the long run just teaches us the shape of the spoon. Learning hooks are the simple, but ultimately brilliant things that enhance retention, change performance and increase ROI in our learning initiatives.
closewhat we mean by 90ten Learning
THE LEARNING HOOK BELIEVES IN LEARNING CAMPAIGNS, NOT JUST EVENTS. IT’S ABOUT 90TEN LEARNING SOLUTIONS.
10% of organisational learning comes from formalised learning experiences (study, classrooms, online courses), 20% through feedback on performance, with the remaining 70% happening all around us. When we add the 70% and 20% together, we see that the majority of our learning comes from what we do, our experiences, the water cooler conversations, the staff barbecue and Friday drinks.
The learning campaign that The Learning Hook focusses on is about using the 10% to exploit the remaining 90%. We can’t just focus on the 10% of the learning opportunity or all we have is a training ‘non-event’. Now whether you're a believer in the 70-20-10 or our 90ten, believe in this: For true change, we must exploit the formal learning experiences to tap into the social, the informal and every day work practice. Teachers know that children learn as much at play as they do in the classroom... just as we do as adults!
Let us provide you the campaign: true change and ROI will be achieved by maintaining the initiative, reinforcing the performance change and providing ease of access to deliver a triple J experience; Just enough, Just in time and Just for me.
So what’s the hook?
The Learning Hook connects knowledge to action. The Learning Hook is smart, it's what inspires learners, it makes listening easy, it's what we value in instructional design. Our online courses and systems communicate. Whether they’re high to low-end, multi-platform, HTML, eLearning authoring tools, apps or video driven, linking knowledge to action is at their heart.
It's our voice that communicates, it's our design that sticks, it's The Learning Hook that gets below the surface for learners to take a bite.



